1.Who owns XLearner?
XLearner is owned and managed by Rynat Trading Limited. Rynat Trading Limited is a Cypriot Investment Firm authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) (License No.303/16).
2.Is XLearner licensed or regulated?
Yes. XLearner is owned and managed by Rynat Trading Limited. Rynat Trading Limited is a Cypriot Investment Firm authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) (License No.303/16).
3.Where are the funds of XLearner client’s held?
At XLearner our client’s funds are held in a segregated account away from the firm’s own accounts at reputable EU banking institutions. This ensures that client funds cannot be used for any other purpose.
4.Are client Funds of XLearner insured?
Rynat Trading Ltd is a member of the Investor Compensation Fund (ICF). The ICF came into being in 2002, in line with the Investment Firms Law of 2002 and the European Directive 93/22/EC. Cyprus Investment Firms (CIFs) are obliged to participate in the Investor Compensation Fund as part of their regulatory requirements. The objective of the Fund is to secure any claims of covered clients against members of the Fund, and to compensate them for any claims arising either from an inability of a member of the Fund to fulfil its obligations, or from any wrongdoing on the part of the member of the Fund. The ICF insures customer deposits up to €20,000 per client.
5.Are my personal details secured with you?
6.Is it possible to lose more money than I deposited?
Rynat Trading Ltd offers Negative Balance Protection to its clients as part of the Client Agreement, thereby ensuring that clients cannot lose more than their overall investment.
7.What trading platforms do you offer?
Micro Trading App that can be downloaded from our website, Google Play for Android users and the App Store for iPhone users, please download from download.
8.Which countries do you accept for opening account with XLearner?
Rynat Rynat Trading Ltd does not offer its services to residents of certain jurisdictions such as the USA, Cuba, Canada, Democratic People's Republic of Korea, Iran, Iraq and Syria.
9.What are the advantages of trading with XLearner?
XLearner offers a high efficiency platform. Our motto is "The Client comes first", we are committed to giving you one of the best trading experiences at the tip of your fingers.
Rynat Capital (Pty) Ltd is authorized and regulated by the Financial Sector Conduct Authority (“FSCA”) as a financial services provider in terms of Section 8 of the Financial Advisory and Intermediary Services Act, 2002 (Act No 37 of 2002) with licence number 23497. It is registered in South Africa under the Companies Act 71 of 2008, with registration number 2004/005384/07. It’s registered office is at 17 Midas Avenue, Olympus, Pretoria, 0081, South Africa.
Client fund is kept in segregated accounts and separate from broker funds.
10.What is the official website for XLearner?
11.How can I contact you?
Our Head Office is registered at 18, Monis Machera Street, 4th Floor Office 401, 3020 Limassol, Cyprus/P.O. Box 51217, Limassol, Cyprus. You can contact us via telephone +357 25258020, or send a Fax to +357 25258039, or simply drops us an e-mail to firstname.lastname@example.org.
Alternatively, you can contact our customer support directly through e-mail email@example.com.
If you have any funding issue, please send an e-mail directly to firstname.lastname@example.org.